If your product is damaged, defective, or incorrect at the time of delivery, please contact us within 7 days. Items can be returned within 7 days of delivery i.e. if an item was delivered on 1st January, it can be returned till 8th January.
All items must be returned is in original form (unused, unworn, original packaging, seals, and tags attached), along with all the accessories, manuals, and warranty card that came with it. All items sent for return first go through quality check to ensure they are returned in the original condition. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
What is the process of returning an item?
You can initiate a return request by calling our helpline at 0309 8-398-398 (0309-8-FZT-FZT). Our customer service team will guide about the return procedure.
What will happen if my return request is not approved?
If you return request is not approved we will inform about the reason. Your product will be sent back to you without any shipping charges.